What is Canny Autopilot
Autopilot automates feedback collection, management, and analysis.
Features of Canny Autopilot
- Feedback Discovery
- Comment Summaries
- Smart Replies
Pricing
Autopilot features all use credits.
- Feedback Discovery - custom credits for each source
- Smart Replies - 1 credit per reply
- Comment Summaries - 1 credit per summary
All plans include a monthly allotment of credits:
- Free - 25 credits / month
- Starter - 100 credits / month
- Growth - 500 credits / month
- Business - custom
Additional credits can be purchased for $0.10 each in blocks of 100.
FAQ
- Do I have to use all of Autopilot's features? You can pick and choose which ones you use. Feedback Discovery, Comment Summaries, and Smart Replies can all be used independent of each other.
- Can I review what Autopilot does? Feedback Discovery and deduplication have two modes — automatic and manual. If you opt to use manual mode, Autopilot will make feedback and deduplication suggestions for you to approve. Automatic mode adds feedback and manages duplicates without any manual effort. You're able to view a log of all actions it took, and undo any of them with a single click.
- How much does it cost? Autopilot features all use credits. Feedback Discovery - custom credits for each source, Smart Replies - 1 credit per reply, Comment Summaries - 1 credit per summary. All plans include a monthly allotment of credits: Free - 25 credits / month, Starter - 100 credits / month, Growth - 500 credits / month, Business - custom. You can also purchase additional credits for $0.10 each in blocks of 100.
- Is my data secure? Yes. We don't use your data to train our models. Autopilot also enjoys the same industry-leading security you'd expect from Canny including being SOC 2 Type 2 compliant.
