CrawlChat

What is CrawlChat

CrawlChat is an AI chatbot designed to transform your documentation and knowledge sources into an interactive AI assistant. It aims to reduce support queries by providing instant answers to user questions directly through your website, Discord, or Slack.

How to use CrawlChat

1. Make knowledge base: Add your existing documentation or web pages by providing a URL or uploading files.
2. Integrate chatbot: Connect the AI chatbot to your website, Discord, or Slack. Customize its UI and behavior.
3. Analyse performance: Monitor conversations, view analytics, and identify knowledge gaps to improve your documentation.

Features of CrawlChat

• AI chatbot powered by advanced LLM models.
• Support for website, Discord, and Slack integration.
• Customizable chat widget appearance and behavior.
• Support for code blocks with copy-paste functionality.
• Ability to pin and share important answers.
• Analytics on chatbot performance, user data, and knowledge gaps.
• AI-driven support ticket system for unresolved queries.
• Multi-language support.

Use Cases of CrawlChat

• Providing instant answers to customer queries on a website.
• Reducing support call volume by automating responses.
• Enhancing developer experience with AI-powered documentation.
• Offering 24/7 support through integrated chat platforms.
• Analyzing user interactions to improve documentation quality.

Pricing

• Free: For personal use, includes 100 page scrapes, 40 message credits, 1 collection, 1 team member, base AI models, no file uploads, no MCP server, no Discord bot, no support tickets, basic analytics, and no GitHub issues.
• Starter: For new users, priced at $45/month, includes 5000 scrapes/month, 2000 message credits/month, 2 collections, 2 team members, smart AI models, file uploads, MCP server, Discord bot, support tickets, and advanced analytics.
• Pro: For power users and teams, priced at $99/month, includes 14000 scrapes/month, 7000 message credits/month, 3 collections, 5 team members, reasoning AI models, file uploads, MCP server, Discord bot, support tickets, advanced analytics, and GitHub issues.

FAQ

• How do I train the AI chatbot? Add your documentation via URL or file uploads. The chatbot uses this as its knowledge base.
• Why switch from other chatbots? CrawlChat offers the latest LLM models, an integrated support ticket system, and detailed analytics.
• Do I need my own OpenAI API key? No, CrawlChat uses its own LLM models from various providers, and you can select them from the dashboard.
• Does it support other languages? Yes, it supports major languages due to the capabilities of the AI models.
• Can I try it first? Yes, you can sign up for free to test its features.
• How to integrate the chatbot to my website? Copy and paste a provided code snippet into your website. Configuration for solutions like Docusaurus is also available.
• How to add chatbot to Slack or Discord? Integrate the provided Discord bot or Slack app by following instructions. Users can then tag @CrawlChat.
• What kind of analytics does it provide? It provides answer ratings, score distributions, per-message/conversation scores, user location, browser, device analytics, and knowledge group usage.