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Diaform

AI interviewer that automates customer feedback and user research at scale.

Introduction

What is Diaform

Diaform is an AI interviewer that turns static forms into AI-led conversations. It probes for detail, summarizes every interview, and surfaces actionable insights without manual follow-up. It automates customer feedback and user research at scale.

How to use Diaform
  1. Create a form or survey using Diaform's platform.
  2. The AI interviewer conducts conversations with respondents, asking follow-up questions to capture richer context.
  3. Diaform automatically generates summaries, sentiment analysis, and keyword insights for each session.
  4. Review the analytics dashboard to surface actionable insights.
Features of Diaform
  • AI-led interviews that replace static forms
  • Autonomous follow-ups to capture richer context
  • Summaries, sentiment, and keyword analytics for every session
  • Supports churn surveys, onboarding feedback, and product discovery
Use Cases of Diaform
  • Customer research: Scale user research with AI-conducted interviews.
  • Churn surveys: Automate follow-up questions to understand why customers leave.
  • Onboarding feedback: Collect detailed feedback during user onboarding.
  • Product discovery: Probe for deeper insights during product development.
Pricing

Diaform offers a 14-day free trial included with all plans. Pricing ranges from $0 to $149 per month across 4 tiers.

FAQ

What is Diaform? Diaform is an AI interviewer that automates customer feedback and user research by turning static forms into AI-led conversations.

How does the AI interviewer work? It conducts conversations with respondents, asks follow-up questions, and automatically summarizes each interview with sentiment and keyword analysis.

What kind of analytics does Diaform provide? It provides summaries, sentiment analysis, keyword insights, and regional insights for every session.

Is there a free trial? Yes, a 14-day free trial is included with all plans.

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