What is Gpt-Realtime-2
Gpt-Realtime-2 is a platform for building interactive, tool-connected live AI voice agents. It allows teams to launch AI voice agents that can reason, translate, transcribe, connect to tools, handle interruptions, and guide conversations in real-time.
How to use Gpt-Realtime-2
- Define the Call Scenario: Choose the caller goal, language needs, available tools, safety boundaries, escalation rules, and Gpt-Realtime-2 voice style.
- Connect Data and Actions: Attach calendars, records, search, ticketing, or internal systems so Gpt-Realtime-2 can perform tasks while speaking.
- Run the Live Session: Gpt-Realtime-2 listens to speech, streams transcripts, reasons over context, invokes tools, handles corrections, and responds with natural audio.
- Review and Improve: Use transcripts, summaries, outcomes, and failure points to refine prompts, tool rules, escalation paths, and future Gpt-Realtime-2 rollouts.
Features of Gpt-Realtime-2
- Handles messy spoken requests, including interruptions, corrections, and vague goals.
- Keeps calls understandable with preambles, status updates, confirmations, and recovery messages.
- Links conversations to outcomes by updating records, retrieving answers, scheduling work, or summarizing sessions.
- Supports natural live speech and task completion.
- Connects voice interactions with tools, records, and next steps.
- Enables speech across languages, with transcripts and translations keeping pace with speakers.
- Offers delivery that fits the moment, adapting tone for conciseness, patience, warmth, or precision.
- Provides call flow intelligence, allowing agents to follow requests, remember turns, ask clarifying questions, and move calls toward outcomes.
- Features action-aware speech, enabling tool calls during conversations and narration of progress.
Use Cases of Gpt-Realtime-2
- Support Calls: Resolve issues by voice, answer questions, check account details, translate callers, summarize outcomes, and hand off complex cases with context.
- Scheduling: Automate appointment booking and management.
- Sales Qualification: Engage potential customers and gather necessary information.
- Meeting Capture: Transcribe and summarize key discussion points.
- Tutoring: Provide interactive learning experiences.
- Multilingual Service: Offer support in various languages.
Pricing
- A "50% OFF" promotion is mentioned on the Pricing page.
FAQ
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