What is Kea AI - 24/7 Voice AI for Restaurants
Kea AI is a Voice AI solution designed specifically for restaurants to automate phone calls, capture orders, and streamline overall operations. It acts as a friendly, tireless virtual assistant that answers every call, takes every order, and never gets overwhelmed, aiming to prevent missed calls and lost revenue.
Features of Kea AI - 24/7 Voice AI for Restaurants
- Voice AI Ordering: Connects directly to your POS to take customer orders, including specific modifiers, and sends them to the kitchen KDS.
- AI Menu Analyzer: Curates the AI's understanding of your menu based on your customer base, ensuring accurate order taking without hallucinations.
- 24/7 Call Answering: Handles multiple callers simultaneously and can throttle orders when the kitchen is backed up.
- Dynamic FAQs: Allows control over how the AI reflects your brand through the Kea AI Portal.
- Call Reporting: Provides real-time data on call volume, missed revenue, customer trends, and frequently asked questions.
- Delivery & Payments: Supports pickup and delivery orders, allowing customers to use Apple Pay and Google Pay to confirm orders.
Use Cases of Kea AI - 24/7 Voice AI for Restaurants
- Automating phone calls for restaurants.
- Capturing customer orders accurately, including specific requests.
- Streamlining restaurant operations by handling call volume.
- Reducing missed order revenue, with restaurants saving an average of $677 per month.
- Providing 24/7 customer service without human burnout.
- Analyzing call data to understand customer trends and frequently asked questions.
- Integrating with Point-of-Sale (POS) systems and payment methods like Apple Pay and Google Pay.
