KindredMind

What is KindredMind

KindredMind is an AI-powered voice companionship service designed for families supporting a loved one with dementia. It addresses the challenges of repetitive calling and separation anxiety by allowing the caregiver's own cloned voice to answer calls from the person with dementia. The service is built on principles of simulated presence therapy and adheres to Alzheimer Society of Canada communication guidelines.

How to use KindredMind

1. Set up your voice companion: The process takes approximately 30 minutes.
2. Build the AI knowledge base: This can be done through outbound training calls from the caregiver via the browser or by capturing real inbound conversations.
3. KindredMind answers calls: When the loved one calls, KindredMind responds in the caregiver's cloned voice, using personalized information and following dementia care communication guidelines.
4. Monitor and join calls: Caregivers can monitor calls in real-time and join any active call instantly.
5. Receive insights: Monthly Conversation Insights reports are provided to caregivers.

Features of KindredMind

• AI voice cloning using Living Voice technology, which improves over time.
• Answers repetitive calls in the caregiver's cloned voice, available 24/7.
• Personalized knowledge base about the person with dementia.
• Grounded in simulated presence therapy and validation therapy principles.
• Follows Alzheimer Society of Canada communication guidelines.
• Outbound and inbound training calls to build the AI knowledge base.
• Silent live monitoring and caregiver barge-in capability.
• Auto-schedule routing based on caregiver availability.
• Emergency escalation detection with caregiver notification.
• Multilingual support (11 languages plus Cantonese and Tagalog in beta).
• Triple failsafe emergency routing system.
• Monthly Conversation Insights reports.
• 5% of subscriptions donated to the Alzheimer Society of Canada.

Use Cases of KindredMind

• Providing comfort and reassurance to a loved one with dementia who experiences separation anxiety and calls frequently.
• Ensuring calls are answered even when the caregiver is unavailable (e.g., in a meeting, driving, or sleeping).
• Supporting families with long-distance caregiving needs.
• Reducing caregiver burnout by managing repetitive calls.

Pricing

KindredMind offers several plans:

• Essential Plan: Starts at $179 CAD per month.
• Standard Plan: $249 CAD per month (includes live call monitoring and monthly insights).
• Complete Plan: $329 CAD per month.
• Family Care Circle Plan: $449 CAD per month (for up to four caregivers, each with their own cloned voice and phone number).
• All plans are billed month-to-month with a 30-day money-back guarantee on the first month. Plans are also available in USD ($129 USD/month starting).

FAQ

• Why does my mom with dementia keep calling me all day? Repetitive calling is a symptom of dementia separation anxiety, where impaired short-term memory causes the person to forget they've already called, leading to repeated calls driven by fear or loneliness.
• Is it ethical to use AI to answer calls from a parent with dementia? KindredMind is set up by the family, requires caregiver consent, and prioritizes comfort over literal truth, aligning with therapeutic validation and person-centered care principles. It provides comfort through a trusted voice.
• What is simulated presence therapy? Simulated presence therapy (SPT) is a non-pharmacological approach using familiar voices to comfort individuals with dementia, reducing anxiety. KindredMind enhances this by responding and adapting to the loved one.
• Does it actually sound like me? KindredMind uses Living Voice technology, an AI model built from your recordings. It starts with an initial clone and improves with accumulated call audio, sounding natural, especially over phone calls where audio compression smooths imperfections.
• What happens if there is a medical emergency during a call? KindredMind is designed to recognize distress and alert the caregiver immediately. The caregiver receives a notification and can join the call instantly. The AI also encourages the loved one to seek help if needed.
• What happens if KindredMind's servers go down? An Emergency Failsafe automatically forwards incoming calls directly to the caregiver's real phone number if the AI or servers are unreachable.
• Can I cancel anytime? Yes, there are no contracts or cancellation fees. You can cancel anytime from your dashboard. Your voice model is permanently removed from servers upon account closure.
• What do you store, and for how long? KindredMind stores the minimum necessary data. Personal context is used for conversations, not full legal names. Voice recordings are deleted within 24 hours of model readiness. Loved ones' voices are never stored. Call transcripts are encrypted and deleted after 90 days. Your family's private conversations do not train the models.
• Can KindredMind replace a caregiver? No, KindredMind is designed to handle calls when the caregiver cannot, not to replace physical presence or human connection. It aims to reduce the burden of unanswered calls.