What is mocktomer
mocktomer is a website testing tool that evaluates your site from the perspective of both human and AI shoppers. It uses AI personas that browse your real site like actual customers, narrating the friction they experience in their own words. Additionally, AI shoppers check how well ChatGPT, Claude, and Gemini can find, understand, and recommend your site. The tool delivers an experience report and an AI Readiness Score in about 10 minutes. It offers a free tier with 10 human shoppers per month, no credit card required.
How to use mocktomer
- Paste your URL: Confirm ownership of your site, and mocktomer starts crawling within about two minutes. No scripts or installation needed.
- Meet your customers: mocktomer reads your pages, determines what you offer, and generates a cast of personas with different budgets, devices, patience levels, and goals. You can edit or select which personas to run.
- Watch live and read the report: Each persona browses your real site in its own browser while you watch screenshots and reasoning stream in. Within minutes, you receive a health score and a ranked list of friction points, each described in the customer's own words.
Features of mocktomer
- Human AI personas: Simulate real customers with varied backgrounds and goals, providing qualitative feedback on user experience.
- AI shoppers: Test your site's visibility and usability for AI assistants like ChatGPT, Claude, and Gemini, including an AI Readiness Score.
- Friction report: A ranked list of issues that cause customers to leave, with quotes and links to full journey transcripts.
- Live run dashboard: Watch personas interact with your site in real time, with screenshots and reasoning.
- Mark fixed or ignore: Track fixes and re-run tests to verify improvements.
- No installation: No scripts, snippets, or DNS changes required.
- Free tier: 10 human shoppers per month, no card required.
Use Cases of mocktomer
- E-commerce sites: Identify checkout friction, hidden shipping costs, or mobile usability issues that cause cart abandonment.
- SaaS websites: Test trial signup flows, pricing page clarity, and onboarding experiences.
- Content sites: Ensure AI assistants can find and recommend your content, improving visibility in AI-driven search.
- Marketing teams: Validate that key messages are clear and that the site is optimized for both human and AI visitors.
- Product teams: Get rapid user feedback without the cost and time of traditional usability panels.
Pricing
- Free: 10 human shoppers per month, full friction report, no card required.
- Starter: $29/month – 40 human + 40 AI shoppers per month.
- Growth: $99/month – 200 human + 200 AI shoppers per month.
- Scale: $299/month – 750 human + 750 AI shoppers per month.
FAQ
How long does it take to get results?
Results are delivered in about 10 minutes after you paste a URL.
Do I need to install anything on my site?
No, mocktomer requires no scripts, snippets, or DNS changes.
Can I customize the personas?
Yes, you can edit the generated personas or select which ones to run.
Does mocktomer place real orders?
No, it never places real orders.
What is the AI Readiness Score?
It's a score that measures how well AI assistants like ChatGPT, Claude, and Gemini can find, understand, and recommend your site.
Is there a free trial?
The free tier includes 10 human shoppers per month, with no trial clock or credit card required.
