What is Re:amaze
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It aims to help companies deliver better customer service and customer engagement.
Features of Re:amaze
- Shared inbox helpdesk for all your support channels.
- Live chat with automated messaging, chatbots, and video calls.
- Pre-built and custom chatbots to automate business opportunities.
- Targeted push notification campaigns to increase re-engagement and boost sales.
- AI to help you respond, create, and summarize.
- Customizable and embeddable FAQ center.
- Status Page to keep customers informed about incidents or outages.
- Real-time customer activity monitoring and personal messages.
Use Cases of Re:amaze
Re:amaze can be used for:
- Support
- Engage
- Convert Customers
- Chat
- Social
- SMS
- FAQ
