What is Relyable
Relyable is a platform designed for the automated testing and monitoring of AI Voice Agents. It aims to help users ship high-performing AI phone agents quickly by providing tools for simulation and evaluation.
How to use Relyable
- Connect Your Agent: Integrate your AI agent directly via Vapi or Retell, or upload your prompt manually.
- Create Test Cases: Define or generate test cases to assess your agent's performance against specific business goals.
- Create Personas: Mimic your target audience by creating various personas (e.g., age, tone).
- Create Test Scenarios: Assign personas to conversation scenarios generated from your prompts.
- Run Automated Tests: Execute numerous test conversations to evaluate your agent's capabilities.
Features of Relyable
- Simulate Conversations
- Monitor Live Conversations
- Instant Notifications
- Analyze Metrics
- Automated Testing
- Automated Monitoring
- Native integrations with Vapi & Retell
- AI-generated test cases and scenarios
- Persona creation for realistic testing
Use Cases of Relyable
- Financial Services: AI receptionist for booking, canceling, rescheduling, and handling compliance requirements.
- Home Services: Detecting emergency pathways, booking appointments, and providing quotes.
- Real-Estate: Qualifying leads at scale, managing dynamic knowledge bases, and handling inbound/outbound calls.
Pricing
- Core (Monthly): $500/month for up to 750 Simulated Calls and 10,000 Live Call Evaluations. Includes 50,000 Credits, simulation, monitoring, evaluation, and email support.
- Premium (Monthly): $1,000/month for up to 1,900 Simulated Calls and 25,000 Live Call Evaluations. Includes 125,000 Credits, custom voice options, direct Slack and email support, and early access features.
- Enterprise: Custom Pricing. Contact the team for details. Includes everything in Premium, custom credit packages, dedicated servers/regional compliance, and direct phone support.
- Core (Yearly): $5,000/year for up to 9,000 Simulated Calls and 120,000 Live Call Evaluations. Includes 600,000 Credits, simulation, monitoring, evaluation, and email support.
- Premium (Yearly): $10,000/year for up to 22,800 Simulated Calls and 300,000 Live Call Evaluations. Includes 1,500,000 Credits, custom voice options, direct Slack and email support, and early access features.
FAQ
- What is automated testing? Automated testing for AI voice agents involves evaluating the agent's performance, accuracy, and responsiveness using pre-defined scripts and test cases without human intervention. It ensures the voice agent understands spoken input correctly, responds appropriately, and handles various scenarios such as interruptions or errors.
- What is automated monitoring? Automated monitoring continuously tracks your voice agent’s performance to ensure it's functioning correctly at all times. Relyable logs and analyzes every call, providing visibility into interactions and outcomes, with real-time alerts for issues.
- Why do I need this? Automated testing is essential because manual evaluation is time-consuming, repetitive, and prone to human error. AI-driven testing streamlines the process, making it more efficient, scalable, and ensuring consistent, thorough coverage for better performance and reliability.
- How is the call evaluated? Calls are evaluated based on customizable test cases that can be defined or generated from your system prompt. Each interaction is analyzed using built-in metrics like latency, sentiment, and customer satisfaction for precise assessment.
- Which Voice Agent Platforms do you connect with? Native integrations are available for Vapi and Retell. For custom agents, prompts can be uploaded manually, and calls can be monitored via API.
- Who is Relyable for? Relyable is for AI agencies, AI startups, and enterprises. Agencies use it to deliver higher-quality solutions faster. Startups and SaaS teams use it to scale AI voice agents with dependable monitoring. Enterprises use it for continuous simulation, evaluation, and monitoring to ensure peak performance at scale.
