What is SalesRender
SalesRender is an all-in-one CRM designed for online sales and call centers. It offers comprehensive solutions for managing sales processes, call center operations, and customer interactions.
Features of SalesRender
- Call Management: Handles call operations for call centers and teams, with separate call modes for each team.
- Order Management: Allows for flexible field and type customization, file attachments, and status funnels.
- Automation (Triggers): Enables process control and automation through user-defined scenarios and Excel-like formulas.
- AI Call Center Auditor: Provides transcriptions, summaries, and call quality assessments, with scenario statistics to track operator performance.
- Monitoring & Prompter: Offers telepresence scheduling to view operator activity and join live calls.
- Provider Rotation: Automatically switches providers if one fails.
- Incoming Line: Assigns hotline operators to dedicated teams.
- Call Statistics: Tracks provider connection rates and calls answered by voicemail.
- CPA Module: Facilitates the creation of affiliate programs with private offers, personal bids, and integration with CPA networks.
- Chats: Integrates various messengers (SMS, WhatsApp, Telegram) for customer communication.
- Contact Encryption: Securely encrypts customer contacts.
- Warehousing & Items: Manages stock with purchase cost, expiration dates, and inventory adjustments. Items can have categories, photos, variations, dimensions, weight, and files, with flexible pricing.
- Promotions: Allows creation of discounts and sales by grouping items, with statistics by item and promotion.
- Security & Access Control: Features logs and history of all changes, flexible user roles with extensive restrictions, IP whitelisting, and two-factor authentication.
- Employee Balance: Manages employee balances for KPI systems.
- Localization: Supports multiple languages, time zones, and currencies.
- Dark Mode: Offers a dark mode option to reduce eye strain.
Use Cases of SalesRender
- Enterprises: Effortless management of millions of orders and hundreds of call center operators.
- Beginners: A tool to save time and boost sales with expert support.
- Call Centers & Teams: Managing multiple call centers and teams, with distinct call modes.
- Order Tracking: Ensuring no order is missed and all actions are logged.
- Performance Monitoring: Tracking operator activity, breaks, and calls.
- Process Automation: Setting up custom rules and triggers for business processes.
- Quality Control: Utilizing AI to assess call quality and operator performance.
- Inventory Management: Tracking stock, item details, and promotions.
- Affiliate Marketing: Creating and managing affiliate programs.
- Customer Communication: Engaging with customers via various chat platforms.
Pricing
SalesRender offers a 14-day free trial. Specific pricing plans or tiers are not detailed in the provided content.
