What is 247Rep
247Rep is an AI-powered business communication platform that automates customer conversations across multiple channels including WhatsApp, Telegram, email, web chat, and voice calls. It acts as a team of AI employees—sales reps, receptionists, inbox managers, and follow-up specialists—that work 24/7 to handle customer interactions. The platform is designed for small business owners, e-commerce, entrepreneurs, and agencies, offering a unified dashboard to manage all communications.
How to use 247Rep
- Sign up for a free account and receive 100 free credits (no card required).
- Connect your channels: Integrate WhatsApp (via Meta Business API), Telegram, email, website (via a script tag), and phone number.
- Train your AI: Import past chats to teach the AI your voice, tone, and common responses.
- Configure skills: Enable capabilities like catalog lookup, order tracking, booking, lead capture, and escalation.
- Set handoff rules: Define when the AI should escalate to a human.
- Monitor and manage: Use the dashboard to view conversations, orders, and analytics. The AI Chief of Staff can also manage tasks via Telegram or Slack.
Features of 247Rep
- Multi-channel support: WhatsApp, Telegram, email, web chat, and voice calls.
- AI employees with skills: 18 real capabilities like catalog lookup, order tracking, booking, lead capture, and escalation.
- Memory: Retains customer context across all channels.
- Voice cloning: Learns your greeting, phrases, emojis, and formality from imported chats.
- AI Chief of Staff: Manages your whole business, drafts replies, researches, and follows up, with human approval required for actions.
- Order automation: Handles catalog browsing, receipt verification, order confirmation, and record-keeping.
- Multi-language support: Answers in 10 languages with auto-detection and code-switching.
- Developer API: For custom integrations.
- Broadcast messaging: Send updates to groups or channels.
- Real-time analytics dashboard: Track performance and customer interactions.
- Ad attribution: See which Click-to-WhatsApp ads generate chats.
- No monthly fees: Pay only for credits used.
Use Cases of 247Rep
- E-commerce & retail: AI sells products, takes orders, collects payments, and sends tracking updates.
- Customer service: Handles support tickets, resolves routine issues, and escalates complex cases.
- Lead generation: Qualifies prospects, captures details, and schedules follow-ups.
- Clinics & salons: Books appointments, sends reminders, and handles rescheduling.
- Churches & communities: Shares updates, answers questions, and sends event invitations.
- Agencies & freelancers: Manage multiple client accounts from one dashboard with per-brand voice.
Pricing
247Rep uses a credit-based system with no monthly subscriptions. Every feature is included in all packs.
- Starter: $1 for 100 credits ($0.01/credit)
- Growing: $8 for 1,000 credits ($0.008/credit) – Most popular
- Scale: $14 for 2,000 credits ($0.007/credit)
- Custom top-up: Any amount from $1, credits never expire.
- Free credits: 100 free credits on signup, no card required.
FAQ
Q: Do I need a Meta Business Account for WhatsApp? A: Yes, a Meta Business Account is required for WhatsApp integration.
Q: Can the AI handle multiple languages? A: Yes, it supports 10 languages and can auto-detect and switch between languages.
Q: How does the AI learn my business's voice? A: You can import past chats, and the AI learns your greeting, phrases, emojis, and formality.
Q: Can I control when the AI hands off to a human? A: Yes, you can set one toggle to freeze automation and ping you for handoff.
Q: Is there a free trial? A: Yes, you get 100 free credits on signup with no card required.
Q: Does 247Rep support voice calls? A: Yes, it provides a real phone number, AI answers with a natural voice, transcribes calls, and can conference you in.
Q: Can I use 247Rep for multiple businesses? A: Yes, agencies can manage multiple client accounts from one dashboard.
