What is AI Chatbot by Elfsight
AI Chatbot by Elfsight is a customizable AI chatbot widget that answers website visitors and captures leads. It builds itself from your website content, answers customers around the clock, and tells you what it could not answer. It is designed for small businesses, agencies, and top global brands, and is trusted by over 3,000,000 users worldwide.
How to use AI Chatbot by Elfsight
- Enter your website address.
- Create an AI agent.
- Add the widget to your website.
The chatbot learns your content automatically and starts answering customer questions. You can also set rules in plain sentences to control its behavior.
Features of AI Chatbot by Elfsight
- Answers customer questions from your own content (website, files, and provided answers).
- Captures leads, takes bookings, and closes sales.
- Tells you what it could not answer and logs knowledge gaps.
- Allows you to set conversation rules in plain language.
- Provides a dashboard with every conversation, lead captured, and common questions.
- Offers human handoff when needed.
- Supports action buttons and follow-up replies.
- Integrates with other tools to pass answers and leads.
- Free plan available, no credit card needed.
Use Cases of AI Chatbot by Elfsight
- Answering customer inquiries outside business hours.
- Capturing contact details from visitors who would not fill out a form.
- Reducing repetitive answers to common questions (price, availability, location, etc.).
- Handling bookings and sales conversations.
- Logging unanswered questions to improve knowledge base.
- Providing instant support for specific industries (e.g., retail, hospitality, services).
Pricing
AI Chatbot by Elfsight offers a free plan with no credit card required. Paid plans range from $0 to $80 per month, with 8 offer counts. The pricing is structured as an aggregate offer with low price $0 and high price $80.
FAQ
Will it invent things about my business?
No, it answers from your own content. If your price list says £120, it says £120. If your site never mentions weekend opening, it does not decide you are open on Saturday.
What happens when it doesn't know something?
It tells the customer it doesn't know and puts the question on a list for you, with the conversation attached. Add the missing information once and it answers it from then on.
How much control do I have?
You set rules in plain sentences, such as "Never quote a price for bespoke work — take their details instead" or "If someone is unhappy, offer to put them in touch with a person." The agent works out when each rule applies.
My business is too specific for a bot.
Most of what you teach staff is knowledge and manner, which can be put into rules. This tool is not for complex multi-step workflows; for that, Voiceflow and Botpress are recommended.
