What is Brevo
Brevo is an all-in-one customer engagement platform that combines email and SMS marketing, automation, CRM, live chat, and transactional email. It provides a unified view of the customer journey to help businesses grow with intuitive marketing and sales tools.
How to use Brevo
- Sign up for a free account on the Brevo website.
- Choose a plan that fits your needs (Free, Starter, Standard, Professional, or Enterprise).
- Import or manage your contacts in the CRM.
- Create and send email campaigns, SMS campaigns, or WhatsApp campaigns.
- Set up marketing automation workflows to nurture leads and customers.
- Use live chat, chatbot, and phone features to engage with customers in real time.
- Track performance and optimize campaigns using built-in analytics.
- Integrate with other tools like Shopify, WordPress, Stripe, and Zapier to extend functionality.
Features of Brevo
- Email Marketing: Create and send email campaigns with templates and personalization.
- SMS Marketing: Reach customers via SMS with targeted campaigns.
- WhatsApp Campaigns: Engage customers on WhatsApp.
- Marketing Automation: Build automated multichannel customer journeys.
- CRM: Manage contacts, pipelines, and sales automation.
- Transactional Messaging: Send real-time email, SMS, and WhatsApp messages via SMTP relay and API.
- Live Chat: Communicate with website visitors in real time.
- Chatbot: Automate customer interactions with a chatbot.
- Web & Mobile Push: Send push notifications to web and mobile users.
- Customer Loyalty: Run a fully integrated rewards program.
- Brevo Data Platform: Unify and activate customer data for smarter marketing.
- Integrations: Connect with 150+ digital tools like Shopify, WordPress, Stripe, and Zapier.
- Sales Management: Accelerate revenue with custom pipelines and sales automation.
- Phone: Make calls directly from the platform.
- Wallet: Use wallet features for payments or loyalty.
Use Cases of Brevo
- Entrepreneurs & Small Business: Run campaigns, automate marketing, and manage contacts easily.
- Mid-market & Enterprise: Get custom solutions, tailored onboarding, full data control, and enterprise-grade security.
- Ecommerce & Retail: Recover abandoned carts, personalize product recommendations, and boost loyalty.
- Developers: Build, extend, and integrate with Brevo’s developer guides, open API, SDKs, and code recipes.
Pricing
Brevo offers the following plans (monthly and annual billing available in multiple currencies):
- Free: $0/month
- Starter: $9/month (or $96.96/year)
- Standard: $18/month (or $194.04/year)
- Professional: $499/month (or $5,388.96/year)
- Enterprise: Custom pricing
FAQ
What is Brevo?
Brevo is an all-in-one customer engagement platform that includes email and SMS marketing, automation, CRM, live chat, and transactional email.
Is there a free plan?
Yes, Brevo offers a Free plan with a monthly price of $0.
What channels does Brevo support?
Brevo supports email, SMS, WhatsApp, web and mobile push, live chat, chatbot, phone, and wallet.
Can I integrate Brevo with other tools?
Yes, Brevo integrates with over 150 digital tools such as Shopify, WordPress, Stripe, and Zapier.
Does Brevo offer a CRM?
Yes, Brevo includes a CRM with sales management features like custom pipelines and sales automation.
Is Brevo suitable for enterprises?
Yes, Brevo offers an Enterprise plan with custom solutions, tailored onboarding, full data control, and enterprise-grade security.
