What is AI ReFounder
AI ReFounder is an AI-powered voice agent for ecommerce businesses that answers customer calls 24/7 and converts them into sales. It handles product questions, sizing and compatibility, shipping information, standard sales questions, and support during checkout. The AI autonomously handles 95% of calls, transferring to a human only when necessary. It is available as a 1-click Shopify app or as a JavaScript embed for any other cart.
How to use AI ReFounder
- Install the app via the Shopify App Store (1-click) or add the JavaScript embed to any other cart.
- Provide product information and preferences (about 30 minutes total).
- The AI ReFounder team handles the technical setup over 6 days.
- The AI voice agent begins answering calls 24/7, converting callers into customers.
Features of AI ReFounder
- 24/7 call handling and conversion
- 40% conversion rate of engaged calls into purchases
- 95% accuracy in product information and order handling
- 4.8/5 customer satisfaction rating (AI-evaluated)
- 5% escalation rate to human agents
- Remembers returning shoppers and recalls previous conversations
- Real-time analytics dashboard
- Works with Shopify (1-click install) or any other cart via JavaScript embed
- Continuous improvement through AI training
Use Cases of AI ReFounder
- After-hours sales: Captures orders when your team is unavailable.
- Product inquiries: Answers questions about product details, sizing, compatibility, and shipping.
- Checkout support: Assists customers stuck during checkout, converting at 60%.
- Order placement: Completes sales autonomously, especially after hours.
- Human transfer: Transfers to human agents during business hours for complex requests, insurance verification, or when a customer requests a person.
Pricing
- $0.55 per minute, pay-as-you-go.
- Average call duration: 3 minutes.
- No subscription, no contracts, free setup.
- 10 free minutes included.
- Example: 50 calls (150 minutes) cost $82.50, with potential revenue of $7,000 at 40% conversion and $350 AOV.
FAQ
How long does setup take?
Setup takes 6 days total. Initial integration requires 15 minutes of your time, then our team handles the technical setup over the next 6 days. You'll spend about 30 minutes total providing product information and preferences.
What if customer asks something AI can't answer?
The AI handles 95% of calls autonomously. For the 5% of cases where it encounters complex requests or situations requiring human judgment, it seamlessly transfers to a human agent. The AI never guesses or provides uncertain information.
How does pricing work?
Simple pay-as-you-go pricing at $0.55/minute. Average call is 3 minutes. No subscriptions, no contracts. You only pay for what you use. Free setup included.
What's your actual success rate?
Measured in production, from live call logs: 40% of engaged calls convert to purchases, +5% revenue lift in the first 90 days, 4.8/5 customer satisfaction rating (AI-evaluated across every call we've handled), and 95% accuracy in product information and order handling.
