AI ReFounder

What is AI ReFounder

AI ReFounder is an AI-powered voice agent for ecommerce businesses that answers customer calls 24/7 and converts them into sales. It handles product questions, sizing and compatibility, shipping information, standard sales questions, and support during checkout. The AI autonomously handles 95% of calls, transferring to a human only when necessary. It is available as a 1-click Shopify app or as a JavaScript embed for any other cart.

How to use AI ReFounder

1. Install the app via the Shopify App Store (1-click) or add the JavaScript embed to any other cart.
2. Provide product information and preferences (about 30 minutes total).
3. The AI ReFounder team handles the technical setup over 6 days.
4. The AI voice agent begins answering calls 24/7, converting callers into customers.

Features of AI ReFounder

• 24/7 call handling and conversion
• 40% conversion rate of engaged calls into purchases
• 95% accuracy in product information and order handling
• 4.8/5 customer satisfaction rating (AI-evaluated)
• 5% escalation rate to human agents
• Remembers returning shoppers and recalls previous conversations
• Real-time analytics dashboard
• Works with Shopify (1-click install) or any other cart via JavaScript embed
• Continuous improvement through AI training

Use Cases of AI ReFounder

• After-hours sales: Captures orders when your team is unavailable.
• Product inquiries: Answers questions about product details, sizing, compatibility, and shipping.
• Checkout support: Assists customers stuck during checkout, converting at 60%.
• Order placement: Completes sales autonomously, especially after hours.
• Human transfer: Transfers to human agents during business hours for complex requests, insurance verification, or when a customer requests a person.

Pricing

• $0.55 per minute, pay-as-you-go.
• Average call duration: 3 minutes.
• No subscription, no contracts, free setup.
• 10 free minutes included.
• Example: 50 calls (150 minutes) cost $82.50, with potential revenue of $7,000 at 40% conversion and $350 AOV.

FAQ

How long does setup take?
Setup takes 6 days total. Initial integration requires 15 minutes of your time, then our team handles the technical setup over the next 6 days. You'll spend about 30 minutes total providing product information and preferences.

What if customer asks something AI can't answer?
The AI handles 95% of calls autonomously. For the 5% of cases where it encounters complex requests or situations requiring human judgment, it seamlessly transfers to a human agent. The AI never guesses or provides uncertain information.

How does pricing work?
Simple pay-as-you-go pricing at $0.55/minute. Average call is 3 minutes. No subscriptions, no contracts. You only pay for what you use. Free setup included.

What's your actual success rate?
Measured in production, from live call logs: 40% of engaged calls convert to purchases, +5% revenue lift in the first 90 days, 4.8/5 customer satisfaction rating (AI-evaluated across every call we've handled), and 95% accuracy in product information and order handling.