What is EasyAnnounce
EasyAnnounce is a service that automates public address (PA) announcements and provides international name pronunciation. It aims to deliver clearer, more consistent announcements and calls, especially when names are involved, by using a dedicated name pronunciation model and an operational audio pipeline. This ensures that PA announcements and voice-agent workflows remain effective.
How to use EasyAnnounce
Users can access EasyAnnounce through a secure browser-based web app or via a REST API. The web app allows teams to generate PA-ready audio or pronunciation hints without any installation. Developers can integrate the service into existing systems using the API to send customer names and receive audio files or pronunciation hints.
Features of EasyAnnounce
- Automated PA announcements
- International name pronunciation
- Pronunciation hints for AI voice agents via API
- Automatic, confidence-based translations for announcements
- Secure browser-based web app
- API integration for name pronunciation, language prediction, and text-to-speech audio generation
- Pre-built announcement scripts
- Customized voice options (for enterprise customers)
- Customized announcement scripts (for enterprise customers)
- End-to-end encrypted API
- Global name pronunciation model
- Simple and intuitive user interface
Use Cases of EasyAnnounce
EasyAnnounce is suitable for any organization that makes live name-based calls or announcements, or for voice agent users looking to improve name handling. Common examples include:
- Airports and airlines
- Hospitals and clinics
- Ground handlers
- Stations
- Schools
- Resorts
- Cafés
- AI call centers
Pricing
EasyAnnounce offers several pricing plans based on an organization's needs:
- Free: For trying the system, no payment details required. Includes 10 announcements/month, access for 1 admin and 1 team member, and a limit of 2 customer names per announcement.
- Name Hints API: Priced at $20/month, offering API access for voice agent pronunciation workflows with 10,000 lookups/month (additional lookups at $5/1000). Includes 50 names/month, 2 names per request, 1 operator account, and email support.
- Starter: Priced at $49/month, suitable for businesses needing to pronounce foreign names or with international announcement needs. Includes 100 announcements/month, translated announcements, 2 customer names per announcement, API access, 1 operator account, and email support.
- Pro: Priced at $199/month, ideal for small-medium organizations. Includes 2,000+ announcements/month, translated announcements, 5 customer names per announcement, full API access, up to 5 operator accounts, and email support.
- Enterprise: Priced at $499/month, for larger enterprises requiring customization and higher volumes. Includes 10,000+ announcements/month, translated announcements, customized voices and scripts, 8 names per announcement, 25+ seats with SAML support, API access, and integration/email support.
FAQ
- What does EasyAnnounce do? EasyAnnounce helps organizations deliver clearer, more consistent announcements and calls when names are involved, either through a web app or via API. It uses a dedicated name pronunciation model to handle rare or international names accurately.
- How does it work? You provide announcement details (including names), and the system generates PA-ready audio or pronunciation hints via API. It can also generate translated versions of announcements. Teams can use the browser app, or developers can integrate via the REST API.
- How will this benefit my business? It reduces repeated calls and time spent re-announcing names, improves customer reach with translations, and enhances automation reliability for clearer announcements.
- What types of businesses can use this? Any organization making name-based calls or announcements, including airports, hospitals, schools, resorts, and AI call centers.
- What kind of integrations are available? API integration is available for name pronunciation hints, language prediction, and text-to-speech audio generation.
- How easy is it to onboard my team and organization? Onboarding is straightforward: create an organization, invite team members, and use role-based access.
- What browser requirements do I need to meet? Modern browsers with JavaScript enabled are supported, including Chrome or Edge v116+ and Firefox v115+.
- What audio technical requirements do I need to meet? Audio can be output via standard audio connections, Audio-over-IP (AoIP), or a software bridge for integration with PA systems.
- Is my data safe? The platform is designed for security with least-privilege access controls. Customer names are not retained after processing, and generated audio is stored with anonymized identifiers before automatic deletion.
- What about HIPAA and US healthcare providers? A name alone is generally not considered PHI, but content should be treated according to organizational policies. EasyAnnounce minimizes retention and does not store customer names, locations, or timestamps as an announcement record.
- Can I customize announcements or voices to fit my brand or operations? Enterprise customers can request custom announcement scripts and branded voice options. Contact EasyAnnounce for site-specific integration requirements.
